Our contact details

Name:Hygiene Solutions

Address:Unit T, Radius Court, Tungsten Park, Hinckley, Leicestershire, LE10 3BE

Phone Number:024 7635 4700

E-mail:enquiries@hygienesolutions.org

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Tto respond to any questions you have asked us
• To provide a quote for your business
• To process an order you have placed with us

We do not share this information with other companies.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) We have a contractual obligation.

(b) We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We keep contact details for 5 years. We will then dispose your information by deleting your data.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at enquiries@hygienesolutions.org if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at enquiries@hygienesolutions.org

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:       

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF