What to Expect

Understand how we work and how your account will be managed.

How the process works

1
Contact Us
The first step to take is to simply contact us. You can contact us by phone or email and we can discuss your requirements and if you need a site survey.
2
Site Survey
We will meet you in your premises to run through the services required and offer any advise on ways to improve hygiene.
3
Quote
Following the site survey we will then send you a written quote for you to accept.
4
Installation and Service
You will then receive a date for installation of any new products you have ordered and we will carry out services (replacement for consumables and take away any waste) on a regular, agreed basis.
5
Account Review
We will then review the service with you from time to time to make sure you are satisfied with our service.

What to expect

  • We pride ourselves on reliability so you can expect us to turn up at the same scheduled time as promised.
  • You will have a regular engineer who will understand the layout of your premises and the requirements of the service.
  • We offer a discreet service, designed to take up a minimal amount of your time.